Credit Cards » Credit Card News » Customers Buy More On Their First Credit Cards
Date June 29, 2010

Customers Buy More On Their First Credit Cards

4The first credit card that the consumers opt for is generally the one with the highest outstanding amount since they tend to use it most often as compared to the others. This can be perceived to be one of the reasons for most banks and financial institutions issuing credit cards to make the first move to lure youngsters and those fresh out of college to apply for the credit cards offered by them.

One of the recently conducted survey outlines that the card holders are most loyal to the first bank that offer them the card. It is this brand loyalty that helps the banks make more profits since they tend to use this card for most of their purchases. Most often than not, as these young people grow older and would like to avail mortgage, home loans or auto loans, they tend to approach the same bank that issued them their first credit card.

Based on the spending patterns studied in the month of April, close to 40% of the people had their highest outstanding on their first card and around 31% had the highest dues on their second card. card holders who did not use their cards to make purchases in the month of April were not considered to be a part of this survey. Also, people who had credit cards that offered a credit limit of $500 or below were not included in the survey.

On an average, every person has at least three credit cards from different banks of which two of them are used very frequently. The findings of the survey that were published do not carry the details the banks from which the consumers obtained their cards. The number of customers who had balances on the third credit card they had obtained was 50% lesser than the number of people with outstanding balances on their second account. The number began to fall with every consecutive card obtained thereon.

Under the men’s category, most of the loyal consumers were young people in the age group to 21 to 29 or men over 55 years old. Under the women’s category, most of them in the age group of 35 to 39 held credit cards from more than one bank. And surprisingly, it was noticed that the women had cards from multiple banks as compared to the men. The good news though is that despite having multiple cards, such consumers were more likely to pay off their dues on time as compared to those with just one credit card.

Date June 27, 2010

Consumers Stand To Benefit From The Latest Credit Card Rules

Closeup of hand writing on a notepadIn order to ensure that the customers are relieved from the burden of their debt to a certain extent the Federal Reserve, in the beginning of last week, enforced a few more rules and regulations that credit card issuers need to abide by. These rules have been enforced to ensure that customers don’t get penalized for the smallest of errors.

Thanks to the implementation of these new credit card rules, the days when customers had to pay exorbitant amount as fees to the credit card companies will soon become a thing of the past.

There are a number of new laws that are designed to favor customers and give them the much needed relief and provide a way to clear off their credit card dues faster. In addition to curbing the banks and other financial institutions from levying heavy fees on the cards, these rules also ensure that the maximum late fee amount should not exceed $25, especially for first time defaulters. However, for credit card accounts that are due over the last 60 days, the late fee will have a cap of $35. Another point in the benefit of the customer is that the late fee that is being charged should not exceed the total outstanding balance on the card. This implies that if the total outstanding on the credit card is $18, the late fee being charged for delayed payment should not exceed this amount.

The rules also stipulate that that banks and financial institutions issuing credit cards cannot charge late fees multiple times on the same card for the first instance of delayed payment. Credit card lenders are also barred from colleting inactivity fees which the customers had to pay for not using the card, despite having them on hand. In addition to this, if credit card lenders are planning on increasing the interest rates on the cards, then, they will have intimate the customers about this change at least 45 days in advance and give them an option to close the credit card if they don’t want to accept the change in interest rates.

Banks have also be informed to review the accounts of their customers periodically, once every six months, and ensure that they are being charged reasonable interest rates. If the banks notice any inappropriate high interest rate, they have to reconsider their decision on that account and offer more reasonable rates. The other type of fee that has been shown the door  because of the implementation of these rules is the recurring late payment fee.

Date June 25, 2010

US Finally Surpassing The Troubled Economy

SKB-00051485-001The latest news from the US top lenders today says that credit card delinquencies and defaults have been dropping for the past months. There are various factors why this happened so even though the number of borrowers and loans has remained high and still increased. This increase, however, started to climb slower and experts have said that with this slower rate, the number of loans and borrowers would soon descend in an even faster rate.  

Reports by these top US lenders have said that they, and other credit card companies, have been more selective as to who they give or approve their credit cards to. They said that only the primary borrowers are able to receive new offers from zero percent balance transfers to new credit card accounts. The rate of defaults is also affected by the country’s high unemployment rate. The reformation of credit cards has helped in lessening the number of credit card payment delinquents and defaults. Credit card companies have now had to apply payments over the minimum payment which increases the number of incentives for their credit card customers.

In addition to these, credit card customers have now became aware on how large they spend with their credit card. Many Americans have now focused on spending less and on lessening their credit card debts. Many credit card holders have now seen the importance of using cash and debit cards as opposed to credit cards. Now, these people’s main concern is to pay their debts and lessen the usage of their credit cards.

Just this May, credit card companies have said that for the fifth month in a row the percentage of credit card defaults have decreased significantly and continuously. Capital One, the first bank which reported the major decrees of their credit card defaults, filed their report to their U.S. Securities and Exchange Commission. They stated in their report that from the 9.68 percent of defaults in April in has decreased .20 percent in May, which only had 9.48 percent. Aside from the bank’s decrease in it credit card default they also reported that the number of delinquencies in a 30 day payment has also dropped. From last April’s 5.07 percent it went down to 4.8 percent in May.

Other credit card companies have also reported this decrease from May to April. However, only Discover Financial has reported an increase in their credit card defaults. But, even though there has been an increase in their defaults, the bank reported a decrease in the number of their credit card delinquents.

Date June 23, 2010

CICB Buys $2.1billion Portfolio From Citigroup

SKB-00016700-001After it had signed a deal and bought a $2.1 billion credit portfolio from Citigroup’s Canadian MasterCard, the CIBC has become the largest issuer of Visa and MasterCard credit cards in Canada.

CIBC president and chief executive Gerry McCaughey made a statement of the company’s move after the stock markets closed last Monday. He believes that his merger will enable his company to revisit their strategies and allow them to improve their core Canadian operations. Thanks to the resources they command, the partnerships they have installed and their own business methods, CIBC is confident that this acquisition will enable further growth for the company.

This is the latest in a set of acquisitions that the CIBC had done over the past three months. The first was purchasing the remaining 50% of the CIT Business Credit Canada, and the second was buying a minority interest in the Bank of N.T. Butterfield & Son Ltd.

McCaughey explained that these mergers have been planned for a long time already. It is one of their victories that the transaction has been completed at a shorter period than they have expected and with the extensive linkages of Citigroup, CIBC can expect improvement in their core businesses.

This move gives the Canadian Imperial Bank of Commerce a larger hold of the credit card market, where it had emerged as leading figure and the largest dueal credit card issuer in the country. Industry estimates already show that the CIBC has roughly 18% of the consumer credit market, and it had more than $14 billion in outstanding credit card balances at the latter part of April.

According to CIBC, this deal is expected to add more to the company’s earnings during the first year after its closing. However, the terms of the deal were not disclosed.

This acquisition would also allow the bank to expand by acquiring less-risky customers who are associated with Citigroup’s consumer credit business, according to the head of CIBC’s Canadian lending operations Sonia Baxendale.

Baxendale explained that they are acquiring portions of the portfolio that meet their standards in terms of quality, and that they are not acquiring delinquent accounts, some private label accounts, or customers who do not meet their credit threshold. She also added that the bank would acquire a list of their credit card consumers with payment histories that the bank is comfortable with.

This would give the company an advantage to fare better, especially with the economic downturn and slowing down of growth in the Visa business.

Date June 21, 2010

May, the Month Of Decreased Credit Card Delinquency

SBEXRF-00032188-001Top US lenders have reported to have a reduced number of credit card delinquents on May. Reports say that top US lenders have been receiving regular credit card payments, and most bills are paid on time. All the six top US credit card companies have a decreased 30 day delinquencies number and five of these lenders reported to have a reduced credit card default. This was the 5th consecutive month that the percentage of credit card delinquencies has dropped. Credit card delinquencies are used to estimate the number of defaults for the next 3 to 4 months. With this development, lending companies can expect to collect their issued credit, thereby ensuring greater liquidity for the company.

May was, in fact, the most improved month this year. Only Discover Financial reported to have an increase in the number of debts in the month of May. The company declared that there was an 8.82% rise for May compared to only 8.42% issued in April.

Again American Express has reported the lowest credit card delinquency for the month of May. Statements show that the company has registered 2.9% delinquency in May,  a .02% decrease from April’s 3.1%. On the other hand, the Bank of America (BofA) registered the the highest rate of delinquencies for both April and May. The good news, BofA reports, is that the company has a lower delinquency rate compared to the previous month. The company has reported a 3.4% percent decrease from April to May. Even though Discover Financial did not decrease in the 30 day delinquency rate their delinquent credit card percentage fell. With a 4.95 percent decrease in May from the 5.20 percent in April which shows that the company would have a fewer defaults.

In spite of the good decrease in the credit card delinquencies and defaults, the number of delinquents still remains elevated. The country may be returning to an economic stability but at a very slow movement. This might take the country a longer time before it achieves its economic balance. This is because of the great number of unemployed Americans. The number of unemployed citizens would in fact still increase and remain high until the country has found new and developed ways of uplifting the country’s economy and the job market.

Bank of America has already made plans to concentrate on helping small time business establishments financially. This would help lessen the country’s unemployment and economic problems.

Date June 19, 2010

Credit Card Documentary Teaches Lesson In Usage

PNST-00029525-001Even if young people these days don’t see the use of credit cards as a problem, they should at least try to understand how they use them.

That is one of the main points of their documentary entitled A Credit to Our Generation, a history project that two Seacrest Country Day School students made to compete in the National History Day contest in Florida, US.

The two students, Katie Burns and David Hastings, have thought a lot about the subject of credit cards and how their generation uses them before deciding that to be the topic of their documentary.

Burns said that she does not have a credit card and she doesn’t need one, but she recognized what these items have done to young people like her. ‘Being in debt. “She said. “Is one of the biggest problems of our time.”

Despite the devastating effects of credit card misuse and the recent financial crisis, most people do not consider this as a problem and Burns believed that through their documentary, they have incorporated their idea as well as educated the public on the effects of credit cards.

Their documentary was divided into three parts: the first one shows the history of credit cards, the second part explains about their current generation, and the last segment describes about how their generation use (and misuse) credit cards. And they showcase some of the many products and pop culture items that their generation use credit cards for, as well some interviews of students who use credit cards.

As a credit card user, her colleague, Hastings admits that their generation don’t really think much about credit cards and how they to properly use them. And he believes that other young people like himself should become more aware about using their credit cards and to be more responsible while using them.

Burns and Hastings were one of the 170 entries in the contest, and were one of the six projects that had advanced to the finals. And with their video having won second place, their documentary had qualified to compete in the 2010 Kenneth E. Behring National History Day Contest at the University of Maryland College Park.

The two have recently retooled their video, of which they changed some of the audio and included an interview someone working at Northern Trust Bank, for the national competition.

Their documentary can be viewed for free on the Internet.

Date June 17, 2010

New Credit Card Protection Rules Effective This Year

PDRF-00413045-001The Federal Reserve developed new rules to protect credit card holders from excessive penalties for late payment and other penalties. This is the response of the Fed from the fury of the public and the congress from abusive credit card companies.

Rep. Carolyn Maloney, a major advocate of this change believes that this move will protect consumers from the worst abuses from credit card companies. The Congress have been pushing the Fed to put into practice the new credit card protection laws which was signed into law by the current US president, President Barrack Obama, last year.

The rules have prohibited credit card companies from issuing penalty charges of more than $25 when a customer pays a bill late. The Fed have made it clear that any credit card company that would charge higher than the said amount associated with the customer’s violation is now punishable by law. Aside from this, the Fed has banned credit card companies from collecting what is known to be “inactivity” fee. Inactivity fees take effect when a customer does not use his credit card to make purchases. The said rules also forbade credit card companies from making multiple fees from a single overdue payment.

On top of these, credit card companies are much persuaded to think over and reassess their imposed rates on their customers. This action by the government already began the previous year. Some companies have been forced to start their rate increase at the first phase of these new credit card protection rules earlier this year. The Fed’s first set of rules were developed to save consumers from the sudden increase of interest rates on their credit cards accounts.

Fed Governor Elizabeth Duke who is the central bank point person believes that these new rules will prompt companies to assess the pricing of their fees and penalties.  This way, fees can become fairer and less costly for all consumers. She also believed that credit card companies must reevaluate their interest rates, and at best, make action to reduce the rate, and consequently, the burden on their clients.

The American Bank Association has said that the banks and other credit card companies would try their best to work on and implement these new rules quickly and diligently.

With the Congress’s redesigning the country’s financial regulatory structure, the Fed might have a lesser influence over the consumer’s protection.

These new rules are set to take effect on August 22 of this year.

Date June 15, 2010

Tighter Credit Card Regulation, Expected

June 15, 2010 PDRF-00407952-001- The Federal Reserve has revealed that latest adjustment rise in accordance with the Credit Card Act of 2009.  The new rules which will be in effect on August 2010 is seen to protect consumers from excessive hikes on rates and penalty fees.

Just until now, credit card companies would increase the rates without any notice or explanation. With the new rule, the companies have now the obligation to give their clients an explanation why the rates have increased and that there is a must for re-evaluation on the increase every six months. Also part of the new rule is for the companies to reduce the APR to a more appropriate one when the rates are found to be unreasonable within forty-five days.

This may seem to be very good for others but some find the new credit card rules to be disappointing due to some vague terms like re-evaluation and appropriate. The definition is not clear that no one knows whether there might be some legal definitions to them. This could give the credit card companies some ‘rights’ to look for any loophole that will provide them a way out of the regulations which had not been standardized.

Another area where the Fed gave an address was the rate of penalty fees charged on credit cards.  Previously, the Center for Responsible Lending has issued a statement that inquired on the structure of the current and existing fees implemented. The Center for Responsible Lending conclude that these new credit card regulations were created to show an illusion of low nad proportional fees but at the same time has allowed the increase in hidden prices.

 The new federal rule that will take effect on August 22, 2010 states that credit card companies can not charge anyone a fee which is not more than twenty-five dollars with the exception of the following instances:

  • If one of your payments were late in posting then your fee  can be as high up as $35
  • If your credit card company can prove that your late payments have led them to incur greater losses, then you may be have to pay a higher fee

Then the Fed would go on saying that you cannot pay more on late payments than the overdue minimum payment neither in the over-the-limit fees higher that the amount that you already have gone over.

Every consumer is now just hoping hat the ne rule taking effect would decease the burden of  credit cardholders.

Date June 13, 2010

CIBC: Crowned Canada’s Largest Dual Credit Card Issuer

PDRF-00403233-001Citi Bank has had problems in selling off their weaker and less popular portfolios in the recent years. However it was met with a very little amount of success. A lot of experts have said that this negative growth of the bank is because of the bank’s distinguished selectivity on how they divide the features of each portfolio. The bank has been meticulously known to not allow weak or less desirable features packaged together.

For the bank to sell off, they had to mix the stronger portfolios to the weaker portfolios. Apparently, the bank saw this strategy to work and so it did. The bank announced that they are selling their Canadian portfolios to CIBC on Monday. With this sale, the CIBC card portfolio would increase its credit card assets with about 15 percent.

The Canadian Imperial Bank of Commerce or simply CIBC has become Canada’s largest dual credit card issuer. They have now expanded into offering both MasterCard and Visa branded credit cards.

CIBC has recently purchased Citi Bank’s Citi Bank Canadian portfolio with the selling price not yet disclosed. Reports, however, say that the portfolio was purchased for C$2 billion. In addition to the early C$14 billion portfolio, CIBC has now moved to the top of the Canadian credit card issuers. Citi Bank wanted to sell off the portfolio so that the bank would emphasize their greater focus on expanding the bank’s global banking, credit card transaction services and private banking services as well. This portfolio includes a lot of various Canadian credit card brands including Petro-Canada.

CIBC has been said to be very much eager in expanding and improving its credit card portfolio for quite some time now. In fact, just in March the bank endowed $150 million for a state in the Bank of N.T. Butterfield and Son, Ltd which has been foreseen to increase its popularity in the Caribbean. During the month of April, Canadian Imperial Bank of Commerce was known to have bought the CIT Bank Credit Canada from the CIT Group Inc. As the CIBC bought the CIT Bank Credit Canada this would enable the company to extend its lending capabilities. This allows both banks, the CIT Group Inc and the CIBC, to increase their concentration on their business and development strategies.

CIBC apparently is winning in the world of banking, finance and loans since their recent developments have done nothing to harm the company as they meet their goals.

Date June 11, 2010

Capital One Yielded Positive Results In May’s Write-Offs

PDRF-00341118-001Consumers from all over the country have been waiting for the results of the latest defaults performance of various credit card companies. Now, as a lot has anticipated the news that would be delivered is good. Capital One Financial Corporation or simply known as COFC has finally filed the first report for the month of May, and they bring credit card holders a decrease in the month’s credit card defaults. May had a 9.48 percent down in the percentage of defaults compared to last April’s 9.68 percent. This data were from the debts that the bank believed that will never be paid for considering the country’s current economic state. Apparently, this good news tells banks and consumers alike that the country’s current economic condition, which is badly hurt, will finally start to heal again.

Aside from the bank’s positive default decrease, Capital One also notes that the percentage of the 30 day credit card payment delinquents has decreased. The percentage of these delinquents has dropped from the 5.07 percentage of last April to May’s 4.8 percentage.

However, these positive delinquents and defaults decrease and rates are covered by the negative rates of other areas. The write-off rate for US auto loans have slightly increased from April’s 1.75 percent to May’s 1.87 percent. The rates were also bad for auto loan delinquents which rose from April’s 7.13 percent to May’s 7.75 percent. This information gives us the idea that Americans are more conscious in paying off their credit card debts than in other responsibilities they have monthly. Experts have said that this significant increase on other areas is due to the fact that consumers rely a lot to their credit cards in paying for the expenses from paycheck to paycheck and they cannot afford losing their credit card accounts.

Aside from the good delinquents and defaults results in the United States, Capital One also noted the positive results they yielded in their international operations. International countries including Canada and Britain showed that from the 8.60 percent defaults in April it reduced to 8.21 percent in May. This proves that consumers, not only in the USA, have become more aware of their spending habits that they try and lessen it as well as their debts.

Capital One Financial Corporation is the USA’s third largest issuer of Visa branded cards and is also the country’s fifth largest issuer of MasterCard branded cards. The company specializes in credit cards, home loans, auto loans, and in banking and saving products as well.

Date June 9, 2010

Politicians In Illinois Confirm Credit Card Fees Hurting Businesses

IGS-00136302-001Every business in the United States, small and large alike including restaurants, government agencies and charities, are being charges high fees by banks for all purchases made by customers using their credit or debit cards. This was brought to focus by the two prominent US senators Dick Durbin and Luis Gutierrez at a news conference held on the 13th of June, 2010.

These politicians, speaking from Leona’ restaurant located on West Side said that these fees, which are being charged by banks and other financial institutions that issue credit and debit cards, are proving to be a huge burden on the retailers, especially during times of recession where business hits rock bottom. This can lead to increase in prices and a larger number of people being laid off due to heavy financial liabilities. A lot of business owners also made their presence felt during this conference to show their support towards these politicians who are fighting for their financial relief.

A proposal requesting this amendment to be a part of the Wall Street Reform Bill has been put forth in front of the Congress which would in turn direct it towards the Federal Reserve Board. The board would then liaise with the banks and other institutions to come up with terms and cost that would not only be proportional to the cost of transaction but also be reasonable enough for the businesses.

The current interchangeable fee rate varies from 1% to 2% and also includes a minimum fee per transaction. Voicing their concerns, Gutierrez and Durbin said that with the passage of years, as the number of people using their credit and debit card for purchases increases, the percentage of the fees also trended northward.

The two politicians went on to say that in the year 2008 alone, all banks put together amassed a total of $48 billion in revenue through the fees being charged to the retailers and small business owners.

Gutierrez also mentioned that, in 2009, approximately $1.8 million was paid by the CTA and $7.5 million by the government of Chicago to the banks as fees.

Potash Brothers Market’s owner, Art Potash, mentioned that he found these fees to throw them off balance because, most often than not, the fees are higher than the profits they make.

Different versions of the Wall Street Reform Bill have been passed by the Senate and the US House of representatives. The bills are awaiting word from the Oval house approving them. It is only the one that has been proposed by the Senate that house the current proposal on interchange fees.

Date June 7, 2010

Improvement In Defaulters Rate Lead By Bank Of America And JP Morgan Chase

GLASRM-00002913-001Bank of America Corporation and JP Morgan Chase lead the six major credit card players in the United States in terms of reduction in the number of defaulters. They are joined by Capital One which is another major credit card lender in the nation. Amidst the reviving economic situation, consumers refrained from taking on more loans and instead opted to pay off their debts on time.

Loans which are due for over a month signal potential write-offs, thus causing banks to lose a lot of money each year. However, in the month of May, this rate of defaulters fell by 4.22% which has been the lowest ever since July 2009. The rate of 4.4%, noticed in the month of April 2010, was considered to be the least until this May. This information was divulged by JP Morgan Chase during the regulatory filing. Uncollectible write-off as well saw a decline for all the major players except two, Discover Financial Services and Bank of America.

The reduction in the number of defaulters clearly heralds an improving economic situation. The increase in the number of customers willing to pay off their debts on time is helping the credit card lenders recovers from the loss of $89 billion last year due to a high number of write offs which was coupled by the high unemployment rate which stood at 10%. According to Richard Fairbank, the Chief Executive Officer of Capital One, the consumer spending that constitutes over 70% of revenue to the banks may still be slow to pick as consumers are now focusing on repaying their debts rather than amassing more of it.

During an investor conference held in the beginning of June, Fairbanks went on to say, “What they’re really doing is choosing not necessarily to go load up on some credit cards, but more to pay down debt. This deleveraging phenomenon hasn’t provided strength to the economy.”

American Express, one of the biggest players in the credit card segment, highlighted the fact that the number of defaulters that stood at 3.1% in the month of April 2010 fell to 2.9% in the month of May. The late payments at McLean, which is Capital One based in Virginia, fell to 4.08% in the month of May from 5.07% in the month of April this year. The defaulter rate that stood at 6.73% in April for the Bank of America fell to 6.39% in the month on May 2010.

Date June 5, 2010

Despite Being Exempted Small Banks Protest Fee Limits On Credit Cards

DV-00037097-001The credit card fee limits have put small banks in a fix. Though these banks have been exempt from the rules that enforce this, there are still protesting this change. This is because they feel that they are left with no choice but to support Mastercard and Visa in their fight against this policy.

This alliance between the small company and the two financial majors adds a unique and unexpected twist to the fight between the lawmakers in the Federal Government and major financial institutions over the interchangeable fees being levied by them on retailers. If the major banks alone opposed this move, then, it would not have been a big concern. However, with small banks joining hands with them, experts say that the major banks would get enough support to thwart this move.

The banks, big and small alike, are trying to negate this move because it involved billions of dollars of revenue that they are making in the form of these fees being charged to retailers who accept debit or credit cards from customers for the purchases made by them.

The retailers and the lawmakers voice out that this is unfair exploitation by Mastercard and Visa since they are the main players in the financial sector. The worst part is that the highest interchange fees are being levied on the card holders in the United States. The other countries have already taken measures to regulate these fees and hence are not facing the brunt that retailers in the US are.

The bill for financial reform that is still being debated in the Congress has made provisions for a 75% percent reduction in the interchange fees for purchases made using debit cards. This provision does not target the interchange fees being charges on credit card directly.

Just the amount of money that they will lose if this is implemented for debit cards has put Mastercard and Visa on an alert mode because of which they are taking measures to thwart this move. Over 80% of the financial transactions worldwide are processed by just these two banking majors.

The provision clearly outlines that this rule will not hold for banks that have assets lesser than $10 billion. This gives respite and relief to the smaller banks. However, despite this, the smaller banks have joined Mastercard and Visa against this move.

Date June 3, 2010

The shortcoming of the CARD Act

SBEXRF-00032188-001The CARD Act, which was introduced in order to keep the credit card lenders in check, has been drawing flak from all quarters for not taking all points into consideration.

It has just been over three months since the CARD Act was introduced by the government. Though the CARD (Credit Card Accountability Responsibility and Disclosure) Act was eagerly anticipated and was positively received in the initial stages, the initial furor has ebbed away considering the various shortcomings of this act. Consumer advocates and card holders alike are disappointed that the government has failed to live up to their promises that assured customers respite from abusive practices. There are some critical flaws in the Act that is not helping the consumers repay their debts.

A senior researcher at Responsible Lending, Josh Frank, said “The act does not stop issuers from lowering lines and closing lines. Neither does it compel them to lower rates.”

Despite six major credit card companies reporting a fall in the delinquency rates for the first four months this year, the write-offs are still on a high and have not seen any change even after the CARD Act has come into effect. the charge-off rates in the first quarter of this fiscal year stood at 11.12% which is the highest in recent times. The chargo-off rates that stood at 11.08% in the month of February increased to 11.21% in March.

The way in which the allocation of the payment they make takes place is the reason for the growing displeasure among the people and consumer advocates. The CARD Act was designed in order to help card holders clear off their debts fast and curtail the growing interest amount on their card. However, when the final bill came into effect, the result was not what the consumers expected.

If a customer who holds more than one card from the same bank makes a payment towards them, a smaller amount from the total payment made is allocated to the card with the higher rate of interest. The remaining goes to the card with lesser interest rate. This has irked customers who are concerned that this will in no way help them overcome the burden or burgeoning debts.

Evolution Finance’s Chief Executive Officer, Odysseas Papadimitriou, said that this is going to be particularly taxing for people who make minimum payments since the financial charges will only trend north and not help the consumer in any way.

Date June 1, 2010

Credit card providers admit profiling of users

INGMRF-00097987-001In recent times, almost all consumers using credit cards for their purchases have been profiled by the credit card providers. The most recent federal report, released on Friday, mentions that the profiling is done based on the purchases made by the customer, the shops they made the purchases from, the location of the purchase and also the companies that held their mortgage.

Based on the profiling done by them, the credit card companies increased the interest rate, reduced the credit limits and even closed the credit cards of some consumers. The providers wrongly stated that it was the loan data and customer spending that led to this move. The main factors that led to these changes being made by the credit card companies are:

  • The place where the purchases are being made
  • The merchant processing the purchase
  • Credit card type used
  • Mortgage lender’s identity

The Federal Reserve Board report that ran into 72 pages clearly pointed out that it was rare for issuers to profile customers based on their spending habits. In fact, only a small number of consumers were affected by this. Despite this, the report shows the first traces of predicting possible default consumer accounts by gathering data from the purchases made by a process called behavioral modeling.

The negative changes of the card are triggered by a range of behavior types and include the spending habits of the customers. The banks start keeping a check on your account when you start spending at places like casinos, pawn shops, low end retailers and discount stores which they consider to be early warning signs of the defaulters. Using your cards to buy used tires is also an early warning. Be prepared to notice negative changes on your card if your mortgage lender is in troubled waters and has a lot of foreclosures to their credit.

The critics, analyzing the report said, the spending behavior changes could also mean that the consumer is going through a rough patch currently or found themselves an irresistible bargain or was just out shopping with a new friend.

The practice of profiling users by credit card providers that has been repeatedly condemned by various consumers groups has now been confirmed by the Federal report. One of the providers, who wished to remain anonymous said, “In considering whether to reduce the credit line of a given cardholder, this issuer considered the performance and spending patterns of other cardholders with similar credit-related characteristics who shopped at the merchants where the given cardholder had made purchases.”