During the holiday shopping season, one of the most convenient ways to shop for American consumers was to go online and order their purchases through an online merchant. However, according to a new survey from Rasmussen Reports, American consumers are still too worried about identity theft to move all of their shopping online.
Rasmussen Reports recently ran a national telephone survey among American consumers aimed at finding out how comfortable American consumers are with making online purchases. According to the results of the report, of those surveyed, 49% felt somewhat comfortable with using their credit cards for making online purchases, a drop by 11 percentage points from the figures taken last year. Almost as many respondents, specifically 47%, said they were uncomfortable with making online purchases with their credit cards.
Consumers who were comfortable with making online purchases with their credit cards were 24% of the respondents.
Usually, respondents who used the Internet daily or almost daily were more comfortable with online credit card spending. However, there were still a few respondents who spend time online for several times a week who said they were wary with making purchases online with their credit cards.
Regarding prevalence of information theft, 12% of the respondents said they have experienced online theft of their credit card information; 80%, on the other hand, reported not having that problem. Figures remained the same as they were from the study conducted one year ago.
Unchanged as well is the percentage of American consumers who were a bit concerned regarding identity theft, 84%. This figure includes 46% of consumers who reported high concern over identity theft.
In terms of identity theft, 16% of respondents said they have been victims of it and 78% said they have not experienced it.
Among those surveyed, consumers belonging to the younger generation and those with higher income levels were more comfortable with making online credit card purchases compared to those belonging to the older generation who have lower income levels.
For online shopping, 49% reported this year that they did part of their holiday shopping online. However, only 2% reported doing all of their shopping online.
Of those surveyed, 51% reported paying off their credit cards fully every month, avoiding incurring interest fees. However, those who said they carried balances on their cards sometimes number almost as much at 45% and 83% of those surveyed also admitted that people are tempted to spend on items that they cannot afford because they carry credit cards.

December 31, 2009
The big draw of store branded credit cards is that retailers offer them along with highly favorable discounts or a limited period of interest free card usage. What consumers do not know is that, in many cases, store branded cards can mean more financial risks for them. Not only can that, but store branded credit cards also cause considerable damage in a consumer’s credit score.
Because of the ongoing credit card term overhaul credit card companies are doing, consumers are finding new surprises with their credit cards almost every week. High interest rates, low credit limits and whatnot have become commonplace among credit cards. Now, a new fee is being introduced which aims to keep credit card holder card usage up courtesy of Fifth Third Bank.
Retailers love to offer their store branded credit cards – known in the industry as private label credit cards – to consumers because, not only are they highly profitable but they also encourage consumers to spend more at their stores. It is well known in the retail industry that, when consumers spend with credit cards, they spend more. With a store branded credit card, retailers are also encouraging store loyalty among consumers.
The 79.9 percent APR (Annual Percentage Rate) credit card comes courtesy of First Premier Bank, a credit card company focused on subprime borrowers. The overly high APR rate is First Premier Bank’s strategy to find a way around the upcoming new credit card regulations which will prevent abusive credit card company practices which brought many a card holder to the brink of financial destruction when the economic crisis hit. The strategy, should it become successful, may soon become a common one among the subprime credit card companies in the country.
As stated in a press release from the Better Business Bureau (BBB) from December 21, an increasing number of retailers and manufacturers are choosing to give rebates to their customers through pre-loaded cards instead of the traditional checks. The reason behind this is that, with pre-loaded cards, consumers are forced to spend their rebate, unlike checks which can be deposited into the bank instead. Usually, these pre-loaded cards can be used where credit cards are accepted. Generally, these cards are usable at any merchants similar to debit cards. However, some retailers give out pre-loaded rebate cards that can only be used at their establishments. These rebate cards can also carry expiration dates and may have additional fees which lowers their stated value.
Just a few years ago, a majority of those who shopped would’ve used their credit cards for shopping. Now, shoppers are opting for cash and debit in an attempt to keep their credit usage in check. Consumers are now much more aware of the dangers of overextending their credit. The slow economy and the growing unemployment rate is certainly keeping people very much aware of the risk of letting their personal finances go haywire.
Gift cards penalize card holders who do not redeem the value of their gift card within a specific time period. Oftentimes, it turns out that the recipient of the gift card is only able to use a fraction of the stated value of the gift card due to a number of hidden fees. The upcoming consumer friendly Credit CARD Act, does address the issue of gift cards. However, many feel that the measures that the new credit law takes is far too little. The new credit legislation will only limit charging inactivity fees on gift cards if it has been used in the last twelve months. If the gift card has not seen activity twelve months, then the card issuer gets to issue inactivity fees.
For a few months now, members of Congress have been hearing from their constituents about the credit card rate hikes that credit card companies have been busy introducing. Credit card companies, in preparation for the new credit legislation, have been rushing credit card rate hikes before their capability to do so is severely hampered by the new credit law.
For those who do not know, the Credit Card Accountability, Responsibility and Disclosure Act of 2009 is a new set of rules aimed at making credit card terms fairer between credit card companies and credit card holders. It is going to introduce several things in credit card practices. For instance, over-the-limit fees are going to receive some new and much needed restrictions. Credit card marketing to those under 21 years old are also going to be much more restrictive. The biggest change, however will be on how credit card companies can impose credit card rate hikes. With the new credit law, credit rate hikes will no longer be as arbitrary as they are at the moment.
During the time when the economy was up, charge cards became obsolete as card companies began handing out credit cards like there was no tomorrow. Credit cards, unlike charge cards, assured card companies of high profits by allowing high credit limits with revolving debts. However, when the economy tanked, the very thing that made credit cards much more attractive to card companies spelled their doom. Overextended credit largely contributed to card companies seeing their delinquencies and charge off rates go up to historical heights.
This holiday season is not going to be any different that the previous ones in the sense that women are going to dictate just how much of the family budget goes to shopping spending. One glaring difference this holiday is bringing is that women are now opting out of credit cards and moving towards cash and debit cards instead. This is just another indication of the alienation American consumers are feeling with credit cards.
America’s Research Group consumer polling chairman, Britt Beemer says that sales for retailers for the months of November and December are expected to drop by 1.2 percent, about $436.7 billion compared to the same period during the previous year, 2008. In an interview he did on December 21, Beemer says that a sales gain of around 0.8 percent, about 445.5 billion would have been realized if credit card companies were not severely limiting credit limits for consumers and rejecting a larger number of credit card applications.
The Credit CARD Act sees full activation next year but, this year, drastic credit card industry changes are already being widely seen. As Brad Jolson, Fair Isaac Corp.’s risk management solutions senior director puts it, the new credit card rules are making credit issuers “tighten up” in anticipation of the new changes. FICO is a major player in the credit industry. The Minneapolis based company provides the most widely used credit scoring formula in the credit industry.
TransUnion, the Chicago based credit reporting agency, recently reported the rate of credit card debt in the Bay Area and California is dropping fast – faster than the rate by which national credit card debts are falling, actually. That is an encouraging sign which may indicate that credit and economic recovery in the area may well be on the way. Delinquencies in the area are also on the decline. Delinquencies are debts that have not been paid for thirty days or more and the decline in delinquencies, TransUnion forecasts, may also continue throughout the next year, 2010. So will credit card debt payments by credit card holders.
Now, consumers are doing everything they can to keep their credit cards away from the cashier during the holiday season. For their shopping, consumers are using cash, bank account direct debits, using free financing services and even cashing in frequent flier miles. Basically, they are doing everything they can to avoid using credit cards for their holiday shopping.
Kenneth J. Clayton, the senior vice president and general counsel for card policy of the American Bankers Association (ABA), has seen fit to respond to a few details in CRL’s study.
According to a new National Retail Federation survey, less than a third of holiday shoppers included in the survey see their credit cards as their preferred method of payment for their holiday shopping. Out of ten shoppers surveyed, almost four or 39.3 percent say that they use their debit cards or check cards most instead of credit cards. This year, the number of people who prefer to use their credit cards for shopping payment has dropped to 30.9 percent. Last year, 2008, it was 33.8 percent. Consumers who used cash for holiday shopping numbered more than a quarter of the surveyed shoppers. Only 3.8 percent of those surveyed used checks.
One particular change which illustrates very well the shift in thinking among credit card companies with regards to credit card holders is the increase in the marketing of reward card offers.
Philip Kaplan is most notably known for creating a web site that followed the crash of several dot com companies during the years 2000 and 2001. He also made a success of himself by creating an advertising tool that allows advertisers to place their ads on websites in a self-service manner. The success of his tool led to the creation of AdBrite in 2002. AdBrite has been doing well since then and, at the moment it is responsible for ad placements to more than a hundred thousand affiliated websites. The company’s revenue for 2008 was at $31.6 million.
As a matter of fact, credit card companies enjoy making credit card mail as obscure as possible for credit card holders. The logic there is that they want the card holders to keep their focus on the simply worded, large print information and keep out of the fine print. Unfortunately, the things that can get a credit card holder hit with large fees and interest rates are usually found in the fine print.
So, how does credit renting work exactly? It works pretty much like you transplant the “credit DNA” of people who have great credit histories into the credit histories of the users who are not doing so well in the industry. Companies that do this arrange for the improvement of their clients’ scores by adding these clients as authorized users of the cards of people who have excellent credit standing and history. Of course, these people who have great standing are paid to add these less fortunate people as authorized users of their cards. Basically, this works similarly with renting and leasing.
Fair Isaac Corporation, the enterprise behind the FICO score, gives the estimate of more than 30 million Americans reducing their credit limit – and this is just for the 2nd half of 2008. Statistics show that for the 1st quarter of this year, big companies, such as JPMorgan, Citigroup Inc., and Bank of America Corp. reduced a total of $320 billion from the credit lines of their users. A more recent survey conducted in the first week of May 2009 shows that 65% of today’s banks show lowered credit limits – both with the new and the existing customers. This is quite a high figure, compared to just 45% in the January 2009 survey.
This does not mean that it would be safe to say that people can live their lives without having to make monthly mortgage payments. Although this would be an ultimate dream come true for people, generally, this just would not be the case today.
One particularly damaging practice, a recent one from Capital One, is when a credit card company reports the credit card business accounts to the personal credit report of the card owner. When a business owner has his business debts listed right alongside his personal debts, this gives the impression that he is overextending his credit. This is potentially troublesome when the card holder wants to take out a personal loan. Loan companies are wary of allowing loans to people with overextended credit and any loan that they get would most likely carry unfavorable terms.
JPMorgan Chase & Co, the largest Visa branded credit card issuer in the U.S., recently said that their charge off rates - loans that the company writes of as unpayable – rose to 8.81% for the month of November from 8.02% for October. The announcement came when the company recently made a regulatory filing. JPMorgan’s charge off increase is the biggest among the credit card issuers in the U.S. It is far from the only one, however.