No one likes to wait in line. And thanks to new payment technology, customers at select 7-Eleven convenience stores across the country will no longer have to stand in line to pay for their magazines, snacks, and other sundries.
The new mobile self-checkout feature, Scan & Pay, launched in Dallas, Texas and will be available at certain stores throughout the United States soon. Customers with Android or iOS devices will be able to download the 7-Eleven app, which will allow them to scan their own items, pay via the app, and leave the store without ever waiting in a line. Certain products, such as hot food, financial services, and age-verified items such as lottery tickets, alcohol, and tobacco, will not be available for purchase with the Scan & Pay technology; shoppers will still have to buy those from an employee.
The 7-Eleven app also offers 7Rewards loyalty program, which rewards customers for shopping by letting them earn points with every purchase. They can then redeem those points for savings on their next purchase, and also receive in-store promotions.
The first convenience store to offer skip-the-line payments
7-Eleven is the first convenience store to develop the proprietary technology that powers “frictionless payments” for their customers. Gurmeet Singh, Chief Digital Officer and Chief Information Officer at 7-Eleven, says the company “continues to redefine convenience by providing frictionless experiences for our customers with Scan & Pay.”
The service will be expanded into more cities in 2019; mobile self-checkout was first tested by 7-Eleven employees prior to being launched in multiple Dallas locations. “We want every interaction with 7-Eleven to be valuable and delightful and fast," Singh said.
To use the technology for fast checkout, customers must be members of the 7Rewards loyalty program and have the latest version of the app from the Google Play store or the Apple App Store. All they have to do then is be located in the geo-fenced area in or near one of the 14 Dallas stores offering Scan & Pay, open the app, sign in, and tap Start Scanning at the bottom of the home page. When they find something they want to buy, they simply scan the item’s bar code with their phone and pay with Apple Pay, Google, Pay, or a traditional debit or credit card. When they get to the final confirmation screen, they are free to leave with their purchases.